“Strive to be better.” That’s what innovation means to us.

We know it’s easy to keep doing things “how we’ve always done it”… After 94 years in this business, we know the temptation. But here’s how we’re fighting against the status quo in all areas of the company:

  1. We stay aware of cool paint technologies and techniques being developed – We can best help our customers by staying on top of paint industry news. This way, we have more resources to help someone get what they need.
  2. We take care of the world around us – It’s easy to damage the environment without really thinking about the repercussions. That’s why we decided to work with an outside company to safely dispose of the leftover paint in our garages. In the same manner, it’s even more important to take care of the people in our world. That’s why Ralph E. Jones supports organizations like the YMCA, YWCA, and the King Center, and the Humane Society of Harrisburg.
  3. We always seek to improve our business processes – One way we work with our customers is by asking for reviews and other feedback through automated systems. This automation frees up our staff to help customers in other ways.

All these and more are to better the paint contractor industry, the world, and our customers.